Sector: restaurants
AI phone assistant for restaurants
With the Riservati booking book, Hallo Pronto takes reservations on the phone: the AI assistant checks free tables, writes the booking straight into the book and changes or cancels existing bookings at the guest’s request. When you are fully booked, it puts the guest on the waitlist.
As of: · A product by riservati.de
Restaurants only: with the Riservati booking book
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Books, changes, cancels
Checks free tables and writes the booking straight into the Riservati booking book. Existing bookings are changed or cancelled at the guest’s request.
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Waitlist
When you are fully booked, it puts the guest on the waitlist.
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Menu and events
It answers questions about the menu, daily specials and events from what the restaurant has entered.
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Confirmation by text
After a confirmed booking, the guest can choose a text confirmation to a valid mobile number. They can also decline written confirmation.
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On the website too
Through the Riservati booking widget, guests talk to the assistant right in the browser.
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Already on Riservati?
Then add the assistant as a module to your Riservati package: same data, same book.
What the assistant does today
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Picks up when nobody can
At night, at weekends, in the middle of work: the assistant takes the call when nobody on your team has a hand free.
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Answers from your details
Opening hours, closing days, address and directions, parking, payment methods, accessibility, frequent questions: the assistant answers with what you have entered. Answers about exceptional closing days can still be incorrect. Before deployment we check the information and behaviour for your business.
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Callback requests for your team
The assistant notes the number, the preferred time and the reason. You get an email and, if you use the Riservati app, a push notification.
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Every call summarised
Every call gets a short summary in the Riservati call log.
What to know first
- No payments or deposits on the phone.
- Speech is processed by OpenAI in the USA; EU-only processing is not available yet.
Frequently asked questions
Can the assistant take reservations?
Yes, with the Riservati booking book: it checks free tables and writes the booking straight into the book. Existing bookings are changed or cancelled at the guest’s request.
Does my restaurant need Riservati for this?
For reservations, yes: the assistant writes them into the Riservati booking book. Already on Riservati? Then add the assistant as a module to your Riservati package: same data, same book.
Does the assistant answer questions about the menu?
Yes: It answers questions about the menu, daily specials and events from what the restaurant has entered.
Does the guest get a confirmation?
After a confirmed booking, the guest can choose a text confirmation to a valid mobile number. They can also decline written confirmation.
What happens when you are fully booked?
Then the assistant puts the guest on the waitlist.
Try Hallo Pronto for your business
Tell us about your business and your calls. We will tell you what Hallo Pronto can already do for you.
Request a trial