Sector: shops and salons
AI phone assistant for shops and salons
When nobody in the shop or salon can get to the phone, Hallo Pronto takes the call: the AI assistant answers questions about opening hours, address, parking and payment methods from your details, and notes an appointment request as a callback request for your team. As of October 2026, the version for all sectors is in preparation.
As of: · A product by riservati.de
What the assistant does today
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Picks up when nobody can
At night, at weekends, in the middle of work: the assistant takes the call when nobody on your team has a hand free.
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Answers from your details
Opening hours, closing days, address and directions, parking, payment methods, accessibility, frequent questions: the assistant answers with what you have entered. Answers about exceptional closing days can still be incorrect. Before deployment we check the information and behaviour for your business.
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Callback requests for your team
The assistant notes the number, the preferred time and the reason. You get an email and, if you use the Riservati app, a push notification.
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Rather talk to a person?
If the caller wants to speak to someone on your team, the assistant takes a callback request.
How it works
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Switch on call forwarding
A call forward at your phone provider is all it takes: always, when busy, or when nobody picks up after a few rings. We provide the destination number and help you set it up.
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Hallo Pronto talks to the caller
Opening hours, closing days, address and directions, parking, payment methods, accessibility, frequent questions: the assistant answers with what you have entered. Answers about exceptional closing days can still be incorrect. Before deployment we check the information and behaviour for your business.
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Your team calls back
The assistant notes the number, the preferred time and the reason. You get an email and, if you use the Riservati app, a push notification.
What to know first
- It does not yet write appointments into other calendars or practice software; it notes enquiries and callback requests for your team.
- No payments or deposits on the phone.
- Speech is processed by OpenAI in the USA; EU-only processing is not available yet.
Today
- As of October 2026, the version of Hallo Pronto for all sectors is in preparation. Before you test it, we tell you what already works for your business.
Frequently asked questions
Can the assistant book appointments at the salon?
No. It does not yet write anything into other calendars; it notes an appointment request as a callback request for your team.
Which questions does the assistant answer?
Opening hours, closing days, address and directions, parking, payment methods, accessibility, frequent questions: the assistant answers with what you have entered. Answers about exceptional closing days can still be incorrect. Before deployment we check the information and behaviour for your business.
What if someone wants to talk to a person?
The assistant takes a callback request and your team calls back. You get an email and, if you use the Riservati app, a push notification. We do not promise to put the call through.
Does the assistant take payments?
No. It takes no payments or deposits on the phone.
Try Hallo Pronto for your business
Tell us about your business and your calls. We will tell you what Hallo Pronto can already do for you.
Request a trial